Student Care Outreach
The College of Charleston strives to support students who are having academic, financial, or personal challenges that will keep them from succeeding at the College.
One strategy we use to direct this outreach is by receiving F.A.S.T reports in which a concern about a student can be shared. In turn, the Office of the Dean of Students and the Academic Success and Retention Office collaborate to follow up with the student and help connect them with various resources on campus.
Learn more on the Academic Success and Retention Office F.A.S.T. referrals site.
More information about responding to a spectrum of student behaviors is available on The Hub.
F.A.S.T. is not an emergency hotline.
For an on-campus emergency, please call 911.
The F.A.S.T. (Faculty/Friends/Family Assisting Students in Trouble)/Share a Concern system is also available in MyPortal.
Frequently Asked Questions
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What type of care outreach does the Office of the Dean of Students do?
We reach out directly to students, sometimes via, email, phone, text, or even in person. We offer resources for their review, meet with them one-on-one to help connect them directly with other offices, and often to help them navigate communication with their faculty.
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Does care outreach mean a student is in trouble?
Not at all! Care outreach means that we are offering support to a student to help them be successful.