eBill Tutorials

eBill Overview Tutorials

Explore the 24/7 account management features available to you with this eBill overview. 

  • Accessing your eBill account
  • Viewing account activity and financial aid
  • Setting up payment methods in Payment Profile
  • Setting up additional email addresses and text messages in Notifications
  • Accessing yor billing statement
  • Making payments
  • Enrolling in a Payment Plan
  • Deposits
  • Refunds

View the eBill Overview tutorial/walkthrough (PDF)

View the Tutorial: eBill Overview

eBill Tutorials & Walkthroughs

View these additional tutorials and walkthroughs for common eBill tasks.
  • Adding a new payment method in eBill

    View the step-by-step process for adding a new payment method in eBill.

    • Login to MyPortal.
    • Select the eBill tile
    • Select "Payment Profile" from the right side navigation menu
    • Choose the payment method (Electronic check, credit of debit card)
    • Enter account information
    • Review and agree to the ACH Agreement

    View the eBill tutorial/walkthrough on adding a new saved payment method (PDF)

    View tutorial: Add Payment Method
  • Adding a saved payment method

    Add a convenient and secure saved payment method to your eBill account. View the tutorial and follow these easy steps:

    • Login to MyPortal.
    • Select the eBill tile
    • Select "Make Payment" from the top navigation ribbon
    • Enter Payment Amount
    • Select a Payment Method
    • Proceed to make payment by type

    View the eBill tutorial/walkthrough on reviewing your saved payment method (PDF)

    View Tutorial: Saved Payment Method
  • Editing or Deleting a Saved Payment Method

    Update a payment method or delete a payment method you're no longer using.

     

    Tutorial: Edit/Delete Pay Method
  • Making a Payment

    Stay current with your payments. View the tutorial for making a payment in eBill.

    • Login to MyPortal.
    • Select the eBill tile
    • Select "Make Payment" from the top navigation ribbon
    • Enter Payment Amount
    • Select a Payment Method
    • Proceed to make payment by type
    Tutorial: Making a Payment
  • Setting up a Direct Deposit Account to Receive Your Refund

    Setting up a direct deposit account is the fastest and most secure may to receive any refunds you may have coming to you.

    • Login to MyPortal.
    • Select the eBill tile
    • Select "Refunds" from the top navigation ribbon
    • Enroll intwo step verification with your mobile number or email address
    • Set up your account
    • Enter your account information (checking or savings account)
    • Read and accept the Agreement

    Tutorial: Setting Up Direct Deposit
  • Adding an Authorized User

    You may want to add a parent or other trusted Authorized User to allow them to view to view your account and and make payments. Especially the "make payments" part.

    • Login to MyPortal
    • Select the eBill tile
    • Select "Authorized Users" from the right side navigation menu
    • Select the "Add Authorized User" tab
    • Enter the email address of the Authorized User in the field provided
    • Review the Authorized User Agreement, check "I Agree" and select "Continue"
    • Notify the Authorized User that they will receive an email with login instructions.

    View the complete walkthrough and tutorial on "Adding an Authorized User."

    Tutorial: Adding Authorized Users
  • Adding Cougar Cash & Dining Dollars

    Who doesn't love the convenience of Cougar Cash and Dining Dollars?

    Here's how to add Cougar Cash or Dining Dollars to your account.

    • Login to MyPortal
    • Select the eBill tile
    • Select the "Deposits" tab from the top navigation menu
    • Choose the current term in the drp-down menu
    • Select your deposit (Cougar Cash or Dining Dollars) in the "Select deposit" dropdown
    • Enter the payment amount (the amount you want to add to your account)
    • Select the payment method
    • Enter the payment information
    • Submit Payment

    View the complete walkthrough and tutorial on "Adding Cougar Cash and Dining Dollars."

    Tutorial: Adding Cash/Dollars
  • Setting up a Payment Plan

    The College of Charleston Payment Plan provides a flexible and convenient way to finance your education over the course of a semester

    • Login to MyPortal
    • Select the eBill tile
    • Select "Payment Plans" from the top ribbon
    • Select the term/semester for your plan
    • Select the Payment Play for which you wish to enroll
    • Optional: Provide a down payment if desired (a down payment will reduce the amount of your entire bill in the payment plan. It does not replace your first due installment)
    • Review the Payment Schedule for the amount due for each installment to be automatically drafted for each due date and select "Continue"
    • Select the Payment Method and click "Continue"
    • Review the payment agreement, check "I agree to the terms and conditions," and click "Continue"
    • Once you've successfully enrolled in the Payment Plan, you can view all of your scheduled payments on the home screen of eBill.
    Tutorial: Setting Up a Payment Plan