eBill Tutorials

eBill Tutorials & Walkthroughs

• Adding a new payment method in eBill

  View the step-by-step process for adding a new payment method in eBill.

  • Login to MyPortal.
  • Select the eBill tile
  • Select "Payment Profile" from the right side navigation menu
  • Choose the payment method (Electronic check, credit of debit card)
  • Enter account information
  • Review and agree to the ACH Agreement

  View the eBill tutorial/walkthrough on adding a new saved payment method (PDF)

  View tutorial: Add Payment Method
• Adding a saved payment method

  Add a convenient and secure saved payment method to your eBill account. View the tutorial and follow these easy steps:

  • Login to MyPortal.
  • Select the eBill tile
  • Select "Make Payment" from the top navigation ribbon
  • Enter Payment Amount
  • Select a Payment Method
  • Proceed to make payment by type

  View the eBill tutorial/walkthrough on reviewing your saved payment method (PDF)

  View Tutorial: Saved Payment Method
• Editing or Deleting a Saved Payment Method

  Update a payment method or delete a payment method you're no longer using.

   

  Tutorial: Edit/Delete Pay Method
• Making a Payment

  Stay current with your payments. View the tutorial for making a payment in eBill.

  • Login to MyPortal.
  • Select the eBill tile
  • Select "Make Payment" from the top navigation ribbon
  • Enter Payment Amount
  • Select a Payment Method
  • Proceed to make payment by type

  Tutorial: Making a Payment
• Setting up a Direct Deposit Account to Receive Your Refund

  Setting up a direct deposit account is the fastest and most secure may to receive any refunds you may have coming to you.
  

  • Login to MyPortal.
  • Select the eBill tile
  • Select "Refunds" from the top navigation ribbon
  • Enroll intwo step verification with your mobile number or email address
  • Set up your account
  • Enter your account information (checking or savings account)
  • Read and accept the Agreement

  Tutorial: Setting Up Direct Deposit
• Adding an Authorized User

  You may want to add a parent or other trusted Authorized User to allow them to view to view your account and and make payments. Especially the "make payments" part.
  

  • Login to MyPortal
  • Select the eBill tile
  • Select "Authorized Users" from the right side navigation menu
  • Select the "Add Authorized User" tab
  • Enter the email address of the Authorized User in the field provided
  • Review the Authorized User Agreement, check "I Agree" and select "Continue"
  • Notify the Authorized User that they will receive an email with login instructions.

  View the complete walkthrough and tutorial on "Adding an Authorized User."

  Tutorial: Adding Authorized Users
• Adding Cougar Cash & Dining Dollars

  Who doesn't love the convenience of Cougar Cash and Dining Dollars?
  
  Here's how to add Cougar Cash or Dining Dollars to your account.

  • Login to MyPortal
  • Select the eBill tile
  • Select the "Deposits" tab from the top navigation menu
  • Choose the current term in the drp-down menu
  • Select your deposit (Cougar Cash or Dining Dollars) in the "Select deposit" dropdown
  • Enter the payment amount (the amount you want to add to your account)
  • Select the payment method
  • Enter the payment information
  • Submit Payment

  View the complete walkthrough and tutorial on "Adding Cougar Cash and Dining Dollars."

  Tutorial: Adding Cash/Dollars
• Setting up a Payment Plan

  The College of Charleston Payment Plan provides a flexible and convenient way to finance your education over the course of a semester

  • Login to MyPortal
  • Select the eBill tile
  • Select "Payment Plans" from the top ribbon
  • Select the term/semester for your plan
  • Select the Payment Play for which you wish to enroll
  • Optional: Provide a down payment if desired (a down payment will reduce the amount of your entire bill in the payment plan. It does not replace your first due installment)
  • Review the Payment Schedule for the amount due for each installment to be automatically drafted for each due date and select "Continue"
  • Select the Payment Method and click "Continue"
  • Review the payment agreement, check "I agree to the terms and conditions," and click "Continue"
  • Once you've successfully enrolled in the Payment Plan, you can view all of your scheduled payments on the home screen of eBill.

  Tutorial: Setting Up a Payment Plan