Our Six Strategic Pillars
- Customer Experience: IT aims to modernize its service foundation by establishing a unified point of service, clear expectations, and satisfaction metrics. It will scale these digital services using AI-enabled self-service, proactive analytics, and personalized digital journeys to support student success.
- Data-Informed Decision Making: The focus is on establishing strong institutional data governance and quality controls to ensure accurate, trusted data. This data will be integrated into everyday planning and budgeting through cloud-based architecture, real-time dashboards, and AI-enabled predictive insights.
- Security & Compliance: This pillar establishes strong cybersecurity governance, formalizes core safety policies, and delivers campus-wide digital ethics training. It aims to mature compliance automation for regulations like FERPA and GLBA while maintaining resilient, intelligence-driven security operations.
- Innovation: IT is building an ethical foundation for Enterprise AI that aligns with campus literacy, transparency, and academic integrity. It will expand AI tools across teaching and business operations to position the College as a national leader in personalized learning.
- Strategic Partnerships & Alliances: The College will build intentional, value-driven partnerships with top technology companies and research consortia to scale cloud, cybersecurity, and AI capabilities while reducing costs. These alliances will create a sustainable regional innovation hub that expands internships and experiential learning.
- Shared Governance: This pillar formalizes inclusive, cross-campus advisory structures and standardized project prioritization to guide digital and AI policies. By leveraging shared capabilities and partnerships, it aims to foster a sustainable innovation ecosystem and collaborative decision-making across the institution.
Meet the Directors
- Sasan Poureetezadi
- Chief Information Officer (CIO)
- Zach Hartje
- Deputy CIO
- Mendi Benigni
- Director, IT Communications
- Jim Bennett
- Director, Enterprise Applications & Operations
- Ryan Byrne
- Director, Project Management Office (PMO)
- John Curtis
- Director, Physical Security Architecture
- Joe Gibson
- Chief Information Security Officer (CISO)
- Philip Paradise
- Director, Customer Experience
- Christine Paulling
- Director, IT Finance