Maximizing Student Success

Empowering Students with Robust IT Resources

• Laptop Essentials for Seamless Learning

  At the College of Charleston, having a laptop is a mandatory requirement for all students. This device will serve as your primary tool for in-person and online classes and for completing assignments. We partner with Dell and Apple to offer exclusive College of Charleston discounts, and financial aid may cover the cost.

  Technical issues can arise and to ensure a seamless learning experience, our IT Service Desk provides exceptional support. If your laptop is still under a factory warranty, our qualified technicians will handle repairs free of charge and provide you with a loaner laptop.

• Powering Academic Excellence: Free Software Applications

  The College of Charleston recognizes the financial challenges that come with pursuing higher education and so we equip you with the necessary software applications to support your academic journey.

  With Desire2Learn, our comprehensive learning management system, you can conveniently access course materials, keep track of your grades, submit assignments and much more. This user-friendly platform ensures that you have everything you need at your fingertips to stay organized and engaged in your studies.

  We offer an array of free software downloads to enhance your productivity. You will have access to Microsoft Office 365, which includes essential applications like OneDrive (1TB of data), Word, Excel, PowerPoint and more. Google Workspace for Education is also available with Google Drive (10GB), Docs, Sheets, Slides and more.

  To further support your specialized academic requirements, we provide over 100 course specific applications and statistical software downloads through our AppsAnywhere platform.

• Seamless Connectivity: Stay Connected Anywhere

  We understand the importance of staying connected in today's interconnected world, and we commit to providing a seamless online experience for you. The College of Charleston offers secure and reliable wireless coverage. Whether you are in any of the academic areas on our main campus or our remote College-occupied buildings like Harbor Walk, Grice Marine Lab, Patriot's Point and Stono Preserve, you can count on a dependable connection via eduroam

  We have equipped our residence halls on campus with wireless access coverage through MyResnet, with support provided by Apogee. This ensures that even in the comfort of your residence, you can enjoy seamless wireless connectivity for all your academic and personal needs.

• Unlock Your Potential: Expand Horizons with Training Opportunities

  Alongside your regular coursework, the College of Charleston offers on-demand online learning opportunities through LinkedIn Learning and Coursera Career Academy. 

  LinkedIn Learning: Access a vast library of courses to enhance your current coursework, explore new subjects or build valuable skills. With thousands of courses available, the possibilities for personal and professional growth are endless!

  Coursera Career Academy: Earn industry-recognized micro-credentials and professional certificates  in high-demand workplace skills. These credentials complement any academic major or minor to help you stand out in today's job market. 

  Take advantage of these resources to expand your knowledge, build your resume and prepare for the future!

• Protecting your Data

  At the College of Charleston, we prioritize your privacy and data protection. To enhance security and minimize the risk of unauthorized access, we have implemented multifactor authentication for college-issued accounts. This additional layer of security safeguards your Personally Identifiable Information (PII) and ensures its protection.

• Stay Productive with Campus Printing and Workstations

  At the College of Charleston, we make it easy for you to stay productive! Every student receives a generous print allocation of 300 free black-and-white or color impressions each semester—perfect for coursework, projects, and more.

  With multiple strategically placed printing locations spread across campus, you’re always close to a printer when you need one.

  Don’t have your own computer? No problem! Head to the Addlestone Library, where you'll find computer workstations equipped with popular software to help you tackle assignments and meet deadlines with ease.

  We provide the tools you need to succeed—wherever you are on campus!

• Your One-Stop Tech Solution: Exceptional Support

  Need tech help? We've got you covered! The College of Charleston's IT Service Desk is here to assist with all your software, hardware, and technology needs.

  • Access expert technical support in a friendly and easy-to-understand way.
  • Get help through self-service support or stop by one of our convenient walk-up locations on campus.
  • Explore our comprehensive Knowledge Base for quick solutions to common issues.

  Whether you're troubleshooting a problem, setting up new software, or just have questions, Information Technology is here to make your tech experience seamless and stress-free!