Essential Skills for Managers Certificate

Frequently Asked Questions

• What materials are included?

  Participants receive a leadership workbook, team culture and psychological safety assessment tools, and supplemental readings.

• Do I need prior management experience to enroll?

  No. This program is designed specifically for new and emerging managers, supervisors, team leads, and professionals preparing to move into leadership roles.

• How will this program help me in my current role?

  Participants gain practical tools they can immediately apply to coach employees, improve communication, navigate difficult conversations, build accountability and strengthen team performance.

• What makes this program different from an online leadership course?

  This certificate program features in-person, cohort-based learning with discussion, role-play simulations, peer coaching and real-world application exercises that allow participants to learn from both the instructor and fellow managers.

• What is the capstone project?

  Throughout the program, participants develop a practical leadership action plan focused on improving team performance, engagement, or culture within their organization. The final session includes participant presentations and feedback.

• What credential will I earn upon completion?

  Participants who successfully complete all program requirements receive a Certificate in Essential Management Skills from the College of Charleston School of Business Continuing & Professional Education.

• How can employers benefit from sending multiple employees?

  Organizations that enroll multiple emerging managers can strengthen management practices across teams and improve employee engagement, communication, and accountability throughout the organization.