Frequently Asked Questions
You've got questions and we've got answers!
The George Street Box Office is located in front of the Sottile Theatre at 44 George Street, Charleston S.C.
Our normal operating hours for in-person and phone service are Tuesday through Friday, 10 a.m. to 4 p.m. Our summer hours are Tuesday through Thursday, 10 a.m. to 2 p.m. We are always open one hour prior to each event.
You can purchase tickets online 24/7 through our ticketing site.
FAQs
What forms of payment do you accept?
We accept Visa, Mastercard, Discover and American Express. We do not accept cash.
Does my child need a ticket?
Every person entering the venue needs their own ticket.
Where can I find my Print at Home tickets?
You will receive an email confirming your purchase. If you chose the "Print at Home" option, you will receive a second email with the subject line "Your Tickets Have Arrived." On a computer or smartphone, click "Download PDF" and print each of the PDF tickets. Bring your printed tickets to the event to be admitted. Additionally, you can access your ticketing MyAccount to reissue or pull your tickets.
Where can I find my Mobile tickets?
You will receive an email confirming your purchase. If you chose the "Mobile Delivery" option, you will receive a second email with the subject line "Your Tickets Have Arrived." On your smartphone, click "Add to Wallet" and the tickets will be saved to your mobile device. If you have issues saving them to your wallet, you may click "Download PDF" to print them out. Additionally, you can access your ticketing MyAccount to reissue or pull your tickets.
When can I pick up Will Call tickets?
Will Call tickets can be picked up at the venue one hour prior to performance time.
What do I need to pick up my Will Call tickets?
Please bring a photo ID or your confirmation email.
Can I purchase Athletics tickets through the George Street Box Office?
No. The College of Charleston Athletics Ticket Office handles ticketing for all athletic events. Tickets may be purchased 24/7 through the Athletics ticketing website.
You can contact the Athletics Ticket Office at 843.953.COFC or athleticstickets@cofc.edu.
What are your ticket fees?
A ticket fee of $3-$7 is applied to every paid ticket, which goes toward box office operating costs.
May I get a refund or exchange my ticket?
All sales are final. If seats are available, you may exchange tickets within the same event for an alternate performance date/time. Additional fees may apply.
When should I arrive for the event?
Doors usually open one hour before each show and we begin seating 30 minutes before showtime. Late arrivals may be asked to wait in the lobby until a performance break.
Where can I park?
Parking for the box office is available in parking garages at 34 St. Philip St. and 89 St. Philip Street. Parking is also available at metered street parking near the box office. Garage and parking meter rates apply for all options.
Parking varies for each venue. Visit our parking website to review information for guests on and near campus.