Employee Assistance Program

Deer Oaks EAP Services

Main Phone Number:

  • 1-866-327-2400

To gain initial access to the Deer Oaks site: 

  • Visit MyPortal and select the "Employee Assistance Program" tile.
  • You will be given a brief overview of the program and the credentials needed to access their site

Upcoming and Archived On-Demand Seminars (must be logged into Deer Oaks). 

Deer Oaks EAP Services Log-In

Monthly Newsletters

Deer Oaks monthly newsletters for supervisor and employee enhancement for the past year.

Frequently Asked Questions

Answers to frequently asked questions pertaining to employee assistance program at the College of Charleston.
  • How can I access the Deer Oaks website?

    Visit the College's MyPortal site, and click on the "Employee Assistance Program" tile.  You'll be given a brief overview of the program, and the credentials needed to access the EAP.  Once you have this information, you can access the Deer Oaks site directly from here.

  • What is an Employee Assistance Program?

    The Deer Oaks Employee Assistance Program (EAP) is a free service provided by the College of Charleston that offers a wide variety of counseling, referral, and consultation services. The programs are designed to assist employees and their families in resolving work/life issues in order to live happier, healthier, more balanced lives. These services are confidential and can be easily accessed by calling the toll-free helpline. Deer Oaks EAP Services is here for you, 24 hours per day, 7 days per week.

    Ways to Access Services:

  • Who is Eligible for the Employee Assistance Program?

    All employees, their dependents, and household members are eligible for all Deer Oaks services. In addition, retirees and separated employees are eligible for six months after separation.

  • What Services are Covered Under the Deer Oaks EAP?

    • Assessment and Counseling
    • Financial Services
      • Free 30-minute telephonic counseling
      • Educational materials
    • Referrals, Community Services, and Work/Life References, including:
      • Childcare
      • Eldercare
      • Work and career growth
      • Daily living and convenience
      • Health and well being
      • Parenting 
      • Education
    • Legal Services
      • Free 30-minute in-person or telephonic consultation with attorney
      • 25% attorney retainer
      • Over 100 online legal forms
      • NOLO online will preparation
    • Management Assistance Program
      • Monthly newsletter
      • Disaster Assistance Services
      • Telephonic Management Consultations
        • 1-877-249-4751
      • Webinar Supervisor Trainings
    • Take the High Road Ride Reimbursement
      • Call a cab, Uber, Lyft, or other ride-sharing program
      • Keep your receipt
      • Call EAP helpline for instructions on receiving reimbursement for your ride
      • Reimbursement for up to $45, excluding tip
      • Available once per calendar year, per person
    • Disaster Assistance Program
    • Trainings and Benefits Fair