Maryam Mahdikhani, Ph.D.


Assistant Professor of Supply Chain Management

Education

The State University of New Jersey - Rutgers University – Newark, New Jersey
Ph.D., Supply Chain Management, 2020

Shahid Bahonar University - Kerman, Iran 
M.Sc., Operations Management, 2012

Sharif University - Tehran, Iran
B.S., Industrial Engineering, 2009

Certifications

  • Green Belt Certification- Six Sigma - June 2022
  • Black Belt Certification- Six Sigma - July 2022
  • Artificial Intelligence and Business Strategy - August 2023
  • Deep Learning Foundations: Natural Language Processing with TensorFlow - August 2023
  • Digital Transformation in Supply Chains - August 2023
  • Large Language Model - August 2023
  • Introduction to Responsible AI - August 2023 

Research Interests

Retail Operations Management, Machine Learning, Text Mining, Business Analytics, Deep learning

Affiliations 

Institute for Operations Research and the Management Sciences (INFORMS)
Decision Science Institute (DSI)

Courses Taught

Business Statistics
Supply Chain Planning Analysis
Production and Operation Management
Independent study in SCM
Operation Management Platform: Hybrid Class - MBA 

Selected Publications

Guttentag, D. A., Mahdikhani, M., Starr, C., & Starr, E. (2025). How Airbnb guest experiences differ by accommodation type: lexicon-based sentiment analysis of Airbnb reviews. Tourism Recreation Research, 1-15. https://doi.org/10.1080/02508281.2025.2449627

M, Karbasi. A, Mahdikhani. M, (2025). “Beyond the Headlines: Analysing News Topics Related to Port Productivity Across Different Phases of the Pandemic”, International Journal of Productivity and Performance Management, (in-print). https://doi.org/10.1108/IJPPM-04-2024-0224

A, Mark. H, Mahdikhani, M., (2025). “Using Smartphones to Teach Location Analysis in Supply Chain Management: An Experiential Exercise in Airline Industry Context”, Management Teaching Review, (in-print).

Mahdikhani, M., Jiyoon, A, Park, A, (2025). “Unveiling Risk Strategies in the Online Food Delivery Platforms: Evidence from Risk Disclosures and RepRisk Index”, Atlantic Marketing Journal, (in-print).

Mahdikhani, M., & Karbasi, A. (2025). Integration of TQM and Circular Economy practices in the supply chain: insights from industry perspective. Total Quality Management & Business Excellence, 1–18.https://doi.org/10.1080/14783363.2025.2477168

Mahdikhani, M., & Meena, P. (2024). Metaverse applications and supply chain innovation: insights from text mining. Journal of Innovation & Knowledge9(4), 100591. https://doi.org/10.1016/j.jik.2024.100591

Karbasi, A., Mahdikhani, M., Gerschberger, M., & Aghaie, S. (2024). Longitudinal analysis of production process variability: an organizational information processing theory perspective. Business Process Management Journal30(6), 1764-1782. https://doi.org/10.1108/BPMJ-03-2024-0145

Mahdikhani. M, 2023. “Total quality management and Lean Six Sigma impact on supply chain research field: a systematic analysis”, Vol 35, Pages 1-19, Total Quality Management & Business Excellencehttps://doi.org/10.1080/14783363.2023.2214506 

Mahdikhani. M, Mahdikhani. Ma, Gonzalez. M, Teixeira. R, 2023, “High-technology within the supply chain: a systematic review”, ISSN: 0025-1747, Journal of Management Decisionhttps://doi.org/10.1108/MD-05-2022-0697 

Mahdikhani. M, 2023. “Exploring commonly used terms from online reviews in the fashion field to predict review helpfulness”, Vol 3, Issue 1, International Journal of Information Management – Data Insightshttps://doi.org/10.1016/j.jjimei.2023.100172

Honors & Awards

Award of Best Abstract paper in SCM and Logistics track at Atlantic Marketing Association 2023, Wilmington, NC, USA 
Faculty Research and Development Grant- SCIM Research (2023 Summer) SCIM Department ($5,000)
Distinguished Teaching Award of Business School College of Charleston ($1,000) 
Faculty Research and Development Grant (2022 Summer) College of Charleston ($5,000)
Faculty Research and Development Grant- SCIM Research (2022 Summer) SCIM Department ($3,500)
Faculty Research and Development Grant (2021 Summer) College of Charleston ($5,000). 

Press & Media

Cunneff, T. (2022, February 22). Professor Investigates Emotions of Pandemic-Related Tweets, The College Today