Meet the Staff

The Department of Residence Life believes that there is "something for everyone" in respect to learning outside the classroom.

Residents have the opportunity to participate in a wide variety of residence hall, community service, social, developmental and educational programs. During the school year the Resident Assistants will follow a Community Development Model developed by the Residence Life Leadership Team. This model is centered on teaching students the concepts of positive citizenship and the value of involvement.

About Us

Through a culture of care, belonging, and inclusion and in partnership with residential students, our Residence Life staff seeks to cultivate supportive, learning-centered communities that foster academic achievement, personal development, transition to adulthood, and campus engagement.
  • Department Goals

    The Department of Residence Life is here to support you. We aim to --

    • Foster an engaged residential community defined by involvement, contact, and learning through residential programming.
      • Students who are involved in community living are more likely to remain in campus housing and at the college. Reaching students early and creating an inclusive residential community is crucial to student success at the College.
    • Increase student accountability to community standards and encourage personal responsibility as it relates to conflict management and adhering to residence life policies.
      • Developing a sense of personal responsibility and respect for community living is crucial to student development. By developing this competency, students will make healthier, more informed decisions related to personal behavior.
    • Build a staff defined by higher decision-making skills, a strong connection with the students, and a strong focus on the personal and professional development of student staff.
      • Enhancing the personal and professional growth of our staff is important to staff retention, the academic success of the staff, and the development of our communities.

  • Student Staff

    Resident Assistants (RAs) are a live-in student staff team under the supervision of a Residence Hall Director. RAs serve as a resource and source of support for the on-campus residential community. RAs will assist a community of residents with adapting to campus living and developing a strong sense of belonging with each other and within the College of Charleston. RAs are an essential part of the policy enforcement and community development team. They serve in an on-call rotation to offer support to residential students on evenings and weekends. RAs use varied methods for engaging residents, building both individual relationships and community-wide bonds. RAs will empower residents to develop skills that will benefit their college experience, including interpersonal communication, conflict management, and self-accountability.

    Desk Assistants (DAs) are student staff positions who work at the Front Desks to maintain an environment that encourages the academic and personal growth of the students within their assigned hall. In carrying out their duties, the DA is expected to exhibit exemplary customer service by treating other students, supervisors, guests, and fellow employees with courtesy and respect.

    See the complete listing of student staff on our Hub site.

  • Leadership Team

    Nicole LenezNicole Lenez
    Director of Residence Life

    Joy HeinzmanJoy Heinzman
    Associate Director of Residence Life

    Rory Okes
    Office Manager

  • Assistant Directors

    Clarissa CollinsClarissia Collins
    Assistant Director

    Savannah RamionSavannah Ramion
    Assistant Director

    Jabari RobinsonJabari Robinson
    Assistant Director


  • Residence Hall Directors

    Residence Hall Directors (RHDs) are professional or graduate student staff members responsible for the management of a residential community. RHDs supervise the residence life student staff in each residential community, support students living within the community and are a general resource to all of our residential students.

    61 Vandy contact is Molli Serdock
    99 St. Philip contact is Alex Worrall
    Berry Hall contact is Annie Grimes
    Buist (Offline 2024-2025)
    Craig Hall contact is Marissa Gates
    George Street Apartments contact is Carolina Chaves
    Historic Homes contact is Marissa Gates
    Kelly House contact is Victoria Lutinski
    Liberty Hall contact is Carolina Chaves
    McAlister Hall contact is Ruben Joseph
    McConnell Hall contact is Marissa Gates
    Rutledge Hall contact is Molli Serdock
    Warren Place contact is Lauren Graf

    See the complete listing of student staff on our Hub site.