Marvin Gonzalez, Ph.D.

Associate Professor of Supply Chain and Operations Management

Education

Purdue University - West Lafayette, Indiana 
Ph.D., Forestry and Natural Resources, 1996

Monterrey Institute of Technology - Monterrey, Mexico
M.S., Quality and Information Systems

Costa Rica Institute of Technology - Cartago, Costa Rica
B.S., Industrial Engineering 

Research Interests

Supply Chain Management, Lean Manufacturing/Six Sigma, Sustainability Issues in Supply Chains, Electronic Commerce, Sports Management

Affiliations

  • Global Trade Initiative member (South Carolina)
  • The American Society Engineering Education
  • QFD Institute
  • Decision Sciences Institute
  • American Marketing Association
  • American Society for Quality
  • Institute of Industrial Engineers
  • Colegio de Ingenieros Tecnólogos de Costa Rica

Courses Taught

  • Business Statistics
  • Production and Operations Management
  • Global Operations Management
  • Research Methods
  • International Benchmarking
  • Doing Business in Costa Rica
  • Supply Chain Management
  • Lean/Six Sigma

Selected Publications

Gonzalez, M., Quesada, G. Davis, J.M., and Mora-Monge, C. (2015). Applications of Quality Management Tools in the Evaluation of Websites: The Case of Sports Organizations. Quality Management Journal. Vol. 22(1). A Journal.

Davis, J.M., Mora-Monge, C., Quesada, G. and Gonzalez, M. (2014). Cross-Cultural Influences on e-Value creation in Supply Chains. Supply Chain Management: An International Journal. Accepted for publication. A Journal.

Gonzalez, M., Quesada, G. and Mora-Monge, C. (2012). An International Study on Manufacturing Competitive Priorities. Journal of Management Policy and Practice. Vol. 13 (3). 

Gonzalez, M., Quesada, G., Mueller, J. and Mueller, R. (2011). "International Business Curriculum Design: Identifying the Voice of the Customer using QFD". Journal of International Education in Business. Vol. 4 (1). 

Quesada, G. Gonzalez, M., Mora-Monge, C. and Hartley, M.F. (2011). "Exploring Differences in Quality Practices in Developing Countries". Vol. 5(1). International Journal of the Academic Business World. 

Quesda, G.,  Gonzalez, M., Mueller, J., Mueller, R (2010). "Impact of e-procurement on Procurement Practices and Performance".  Benchmarking: An International Journal: Vol. 17(4).

Mora- Monge, C., Arash A., & González, M. (2010). Assessing the Impact of Web‐Based Electronic Commerce Use on the Organizational Benefits of a firm: An empirical study. Benchmarking: An International Journal, 17(6).

Quesada, G., Gonzalez, et.al. (2010).  "Impact of e-procurement on procurement practices and performance". Benchmarking: An International Journal.Vol.17,4.

Mora Monge C., Arash A., Gonzalez, M. (2010). Assessing the Impact of Web-Based Electronic Commerce Use on the Organizational Benefits of a firm:  An empirical study. Benchmarking: An International Journal. Vol 17, 10.

Mora-Monge, C., Palacios, S., Gonzalez, M., Quesada, G. and Davis, J.J. (2015). Strategic Alignment of Supply Chain Integration and e-Commerce Use. Proceedings Decision Sciences Institute, 2015 Annual Meeting, Seattle, WA, USA.

Quesada, G., Gonzalez, M., Mora-M., C. and Davis, J.M. (2015). Beyond Carbon Neutral: The Case of Costa Rican Brewery Company. International Business Conference. London, UK.

Honors & Awards

  • Outstanding Paper Award: Emerald Literati Network 2006. For the paper;  Building an ABC Hospital Model Using QFD and Benchmarking
  • Distinguished Paper: Decision Science Institute, 2006 for the paper; Measuring and Improving Service Quality; An Alternative Approach
  • Best Paper Award: Proceeding of International Business Conference, 2015. Gonzalez, M., Quesada, G., Davis, J.M. and Mora-Monge, C. Improving Customer Service Using Lean Tools: A Case Study in Healthcare; Proceeding of  Academic Business World, 2011. Quesada, G., Gonzalez, M., Mora-Monge, C. and Hartley, M. Quality Practices in Developing Countries: An Empirical Analysis.